{"id":98,"date":"2024-05-18T09:14:09","date_gmt":"2024-05-18T09:14:09","guid":{"rendered":"https:\/\/blueconnectwater.co.za\/?page_id=98"},"modified":"2024-06-25T08:59:49","modified_gmt":"2024-06-25T08:59:49","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/blueconnectwater.co.za\/?page_id=98","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Customer Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.<\/p>

Payment may be made for Goods via the following methods (depending on its availability and\/or your eligibility to use such a method) \u2013<\/p>

    1. debit card;\u00a0where payment is made by debit card, we may require additional information in order to authorise and\/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be cancelled.\u00a0You warrant that you are fully authorised to use the debit card supplied for purposes of paying the Goods. You also warrant that your debit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website<\/strong><\/li>
    2. credit card: where payment is made by credit card, we may require additional information in order to authorise and\/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be cancelled.\u00a0You warrant that you are fully authorised to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website<\/strong><\/li>
    3. Instant EFT<\/li><\/ol><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t

      Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      Blue connect Water offers 1 methods of delivery of Goods to you. via courier.<\/p>

      The delivery charges are subject to change at any time, without prior notice to you, so please check the Help Centre for the most up-to-date information. You will see the applicable delivery charges in your cart when you check out.<\/p>

      Blue Connect Water\u2019s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Blue Connect Water is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t
      \n\t\t\t\t\t

      Product Care<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      IBWA advises consumers to store bottled water at room temperature or cooler, out of direct sunlight and away from solvents and chemicals such as gasoline, paint thinners, household cleaners, and dry cleaning chemicals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t
      \n\t\t\t\t\t

      FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t\t\t
      \n\t\t\t\t\t\t\t
      \n\t\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I keep sparkling water from getting flat<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      If you make sure to\u00a0close the cap tightly and keep the bottle in the refrigerator<\/b>, your sparkling water should remain fizzy and fresh for up to two weeks!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

      \n\t\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does shipping take?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Shipping takes up to 5 working days for areas outside of Gauteng and only 3 working days in Gauteng<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

      \n\t\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow many cases of water can I order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      You can order as many cases as you want, we have got your back<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Customer Service Payment We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology. Payment may be made for Goods via the following methods (depending on its availability and\/or your eligibility to use such a method) \u2013 debit card;\u00a0where payment is made by debit card, we may require additional… Continue reading Customer Service<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":101,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-98","page","type-page","status-publish","has-post-thumbnail","hentry","entry"],"_links":{"self":[{"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=\/wp\/v2\/pages\/98","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=98"}],"version-history":[{"count":13,"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=\/wp\/v2\/pages\/98\/revisions"}],"predecessor-version":[{"id":588,"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=\/wp\/v2\/pages\/98\/revisions\/588"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=\/wp\/v2\/media\/101"}],"wp:attachment":[{"href":"https:\/\/blueconnectwater.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=98"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}